top of page

Privacy Policy is committed to protecting the security and privacy of your personal information.  This privacy policy details how we may use the information we collect from you.  This is reiterated in our terms and conditions. We will endeavor to process personal data in accordance with all applicable laws Individuals must be over the age of 18 to use this website.

The information we collect and whom we share your data with?

Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number, passport details, qualifications, places of work, and bank account details, as well as information relating to your health, criminal convictions or personal circumstances. collects your personal data to carry out its functions as a migration agent including but not  limited to, processing visa applications, skill assessment applications, registration applications, and dealing with enquiries on your behalf with government bodies for example these may include:


  • The Department of Home Affairs (DoHA)

  • Australian state and territory governments

  • Australian skill assessing authorities

  • Associates named on our website (with your consent )

  • Service providers who provide IT and system administration services

Due to the nature of the services we provide, we will, in some instances, need to collect sensitive data about you in order to deliver the service you have contracted us to provide:

Where we are required to collect personal data by law, or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only collect sensitive personal information where there is a  need to do so, for example, we are required to provide details of your health and criminal convictions as part of your visa application.  This sensitive information covers health information, racial or ethnic origin, religious beliefs or other beliefs of similar nature, political opinion, and trade union membership.  Before collecting any sensitive personal information about you we will make it clear to you what information we are collecting and the purposes for collecting such.


Where our website collects personal information, including, but not limited to, name, email address, and the telephone number you consent that may contact you by telephone, email, or post. You may at any time have your personal information amended or removed by notifying us.

We may track your use of our website through statistical analysis. We may share this information with third parties. In the event you do not wish to be recognised by a cookie, refer to your browser operating instructions to erase, block, or be alerted about cookie activity

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used and which files have been downloaded. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it as most web browsers allow some control of most cookies through the browser settings.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

To opt-out of being tracked by Google Analytics across all websites visit

Storage and security of your personal information is committed to maintaining the confidentiality of the information that you provide and will take all reasonable precautions to protect your personal information from unauthorised use or alteration. We may store your personal information both electronically (on our computer systems) and in hard-copy form.  It is fully outside our control how any of the state governments, skill assessing authorities, or Department of Home Affairs (DoHA) store your information.


What is GDPR?

Effective from 25th May 2018 General Data Protection Regulation known as GDPR replaced the previous EU Data Protection Act.  GDPR covers personal data that relates to individual persons. GDPR states that personal data should be processed ‘fairly and lawfully’ and ‘collected for specified, explicit and legitimate purposes’.

GDPR states that individuals have 7 rights in respect of their personal data including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

At any point an individual can submit a request for their data and will be required to provide a response within 28 days.  Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. has the right to refuse a request, but we will inform the person concerned of the reasons for the rejection. The individual will then have the right to complain to the Information Commissioner’s Office if they are not happy with the outcome of their request We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Accessing and updating your personal information

As stated above you have the right to request a copy of the data  holds as well as to request changes to your data if you believe it is incorrect.

Changes to this notice

We may change our personal data policy from time to time. This Policy was last updated in May 2019 in accordance with GDPR regulations

bottom of page